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"Territory Management"

The training that leads a team to success!

Achieve optimal results from a portfolio of customers, through effective use of processes and tools to analyze, classify and allocate appropriate time and resources to plan call cycles, account development and prospecting activities.  The Territory Manager is responsible your customers.  In addition to selling skills, account management, planning, profiling, territory analysis, prospecting and influencing skills are required to maximize customer relationships.
One day workshop
Objectives:
  • To confidently act as the interface between your company and the customer
  • To analyze your portfolio of customers and  decide appropriate criteria for categorizing into manageable groups.
  • To allocate each customer account to a category, based on "universal" ratios 
  • To prepare a time and territory plan, to support the Sales Plan
  • To prepare a Sales Plan including Key Result Areas (e.g. Revenue, Margin, Product/Service, New Business, Channel Management, Market Intelligence)
  • To plan and implement account development activities to increase sales, expand product/service usage, optimize product/service mix, ensure new product/service uptake, obtain maximum margins, strengthen the relationship etc. 
  • To appropriately input and use your company's CRM system ensuring full customer profiling of the company, each essential contact, and all business transactions

  • To target new business from new contacts in existing customers, and new customers, and plan for sufficient calls to achieve the new business targets

  • To plan, make and secure appointment calls

  • To use the Appointment Meeting to agree or needs and relative priorities, and solution close for next meeting

  • To use the selling-buying process to achieve

Content:
  • The territory manager

  • Organizational relationships

  • The essential ACTS of a Territory Manager

  • Analyzing the portfolio

  • Categorizing each account

  • Time and territory planning

  • Sales plan

  • Account development

  • Customer profiling

  • Targeting new business

  • Selling: A review of the selling-buying process 

  • Attitudes, knowledge and skills required by the territory manager

  • Action plan

For the dates of the upcoming public courses, please click here.

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